Privacy Policy

This privacy policy sets out how we use and protects any information that you give RFC (UK) Ltd when you use this website. We are registered with the Information Commissioners Office (Reg.No: ZA304903).

RFC (UK) Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

RFC (UK) Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th May 2018.

What we collect

We may collect the following information:

  • Your name and title, gender and date of birth
  • Your contact details: This includes postal address, a billing and delivery address if necessary, telephone number(s) and email address
  • The orders placed/purchases made and transactions undertaken.
  • Correspondence and communication or feedback with us.


What we do with the information we gather

  • RFC (UK) Ltd will only use your details/information provided to allow us to process your order and provide you with a quality service.
  • It helps us to learn about you from your use of our website.
  • It allows us to monitor patterns and site use which in turn enables us to improve the quality of the website. 
  • If you agree for us to do so, we may use your information to send you offers and news about our products. To stop receiving messages you are able to unsubscribe at any time.



  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  • We do not share your details/information with anyone outside RFC (UK) Ltd.
  • We never pass your data on to a third party.
  • We do not store any credit card or payment information as this is collected by the third party payment provider, such as Stripe. Please see Stripe Privacy Policy for more information.


How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. .

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.